The COVID-19 pandemic has caused irreparable pain and devastating loss to many families and businesses. The impact has been broad-based, and the response has been creative, passionate and broadly effective by operators. Whenever the virus finally and irrevocably retreats, what will the landscape be and how will it have changed for residents, staff, managers, operators, and their capital partners? Will it be business as usual or something different?
During this webinar, we heard from two operators who think outside the box and learn about the future path they envision. While this novel coronavirus will one day be behind us, how do we prepare for future health crises? Learn about new creative and pioneering ideas that may be required to thrive. These may include changes in architecture and design, accelerated use of technology, innovative ways to address staffing challenges, alternative ways for socialization amid social distancing and more.
Beth Burnham Mace is the Chief Economist and Director of Outreach at the National Investment Center for Seniors Housing & Care (NIC). Prior to joining the staff at NIC, she served as a member of the NIC Board of Directors for seven years and chaired NIC’s Research Committee. Ms. Mace was also a Director at AEW Capital Management and worked in the AEW Research Group for 17 years. Prior to joining AEW in 1997, Ms. Mace spent ten years at Standard & Poor’s DRI/McGraw-Hill as the Director of the Regional Information Service. She also worked as a Regional Economist at Crocker Bank, the National Commission on Air Quality, the Brookings Institution and Boston Edison.
Kelly Cook Andress began her career in senior housing in 1989 at Sunrise Senior Living, Inc. where she was Vice President for Development and Finance. She helped define the company that came to define the industry.
She has been closely involved in the development of more than 20 communities in the Northeast and Mid-Atlantic; developing, acquiring and operating senior communities at all levels of independence and care.
Seeing the evolution in senior housing move towards cookie-cutter, Wall Street-driven corporations, Kelly was inspired to forge a new definition of senior living; rooted in a dedication to building communities with the flexibility to adjust around residents as their desires and needs change. SageLife disrupts the negative paradigms around aging that have been barriers to the acceptance of senior living as an aspirational move; as the wisest choice for aging well.
Dwayne J. Clark is the Founder and CEO of Aegis Living. With 35 years of senior housing experience, Dwayne is nationally known for redefining the industry – from innovative, programmatic design of senior living communities to novel approaches with employee engagement and retention. In more recent years, he has made his mark as a longevity expert and author with such titles as 30 Summers More, an Amazon best seller, and My Mother, My Son that will soon be a major motion picture film.
When Dwayne founded Aegis Living in 1997, he recognized an industry that had great potential and intentions but was ultimately failing older adults. He coupled his personal experience with best practices from world-class companies to create a new model for senior assisted living centered on helping residents live full lives. He grew Aegis Living from a concept to a company that now has $3 billion+ in real estate assets, 2,500 staff members, 32 communities, and 10 additional properties in development. Aegis Living has been recognized with a number of industry and organizational accolades such as: Best Assisted Living by Seattle Business magazine, Top Corporate Philanthropist by Puget Sound Business Journal; Top 50 Best Places to Work by Glassdoor.com; among others.
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